MORE THAN JUST A PRODUCT SUPPLIER
We provide our customers full technical and maintenance services in relation to our mineral process and underground mining products to ensure longevity and superior product performance. Our focus on value-added solutions and technical services enables us not only to meet our customers needs but also to improve our customer’s productivity and reduce operating costs.
SOURCING AND PROCUREMENT SERVICES
Full-line mineral process and underground mining products sourcing and procurement capabilities for our customers
TRAINING AND SITE SURVEY, REPORTING SERVICES
Training either at site (in conjunction with OEM representative) or at OEM training facility for our customers on topics such as:
1. Product Installation
2. Product Presentation
3. Failure Analysis
INVENTORY MONITORING AND SPARE PARTS SUPPORT
Monthly inventory reporting and optimizaton to be undertaken in conjunction with site visits as well as spare parts stocking programs for our customers
ON-SITE
SERVICE PROGRAMS
Offering site-specific and application-specific products to suit individual customer conditions based on past performance and site visits analysis
FIELD
MAINTENANCE SERVICES
Field repair and maintenance services for our products