OUR TECHNICAL SERVICES

MORE THAN JUST A PRODUCT SUPPLIER

We provide our customers full technical and maintenance services in relation to our mineral process and underground mining products to ensure longevity and superior product performance. Our focus on value-added solutions and technical services enables us not only to meet our customers needs but also to improve our customer’s productivity and reduce operating costs.

SOURCING AND PROCUREMENT SERVICES

Full-line mineral process and underground mining products sourcing and procurement capabilities for our customers

TRAINING AND SITE SURVEY, REPORTING SERVICES

Training either at site (in conjunction with OEM representative) or at OEM training facility for our customers on topics such as:
1. Product Installation
2. Product Presentation
3. Failure Analysis

INVENTORY MONITORING AND SPARE PARTS SUPPORT

Monthly inventory reporting and optimizaton to be undertaken in conjunction with site visits as well as spare parts stocking programs for our customers

ON-SITE
SERVICE PROGRAMS

Offering site-specific and application-specific products to suit individual customer conditions based on past performance and site visits analysis

FIELD
MAINTENANCE SERVICES

Field repair and maintenance services for our products